Please read these Terms and Conditions carefully before using the room-essentials.com website and services owned and operated by Room Essentials®.
By accessing our website to shop, order, or use our services in any way, you agree to be bound by these terms. If you do not agree with all terms and conditions, you may not use this website or shop with Room Essentials®.
Overview
These Terms & Conditions apply to any orders, transactions, services, content, features, promotions, and all other aspects related to Room Essentials® and room-essentials.com. This document establishes a legal agreement between you and Room Essentials®.
We may occasionally modify these terms by posting updated versions. Please check back regularly to stay informed, as your continued use of our website after changes constitutes acceptance.
For questions regarding these Terms & Conditions, please contact:
Customer Service
Room Essentials®
3909 Hood Avenue
San Diego, CA
Email: [email protected]
Use of Website & Services
The Room Essentials® website and related services are intended for customers 18 years and older. By using our website or shopping with us, you represent and warrant that:
- You are at least 18 years old
- All registration information you submit is honest and accurate
- You will maintain the accuracy of this information
You may use room-essentials.com for:
- Browsing products, promotions, and informational content
- Registering a customer account to shop online
- Completing purchase transactions as a registered customer
- Contacting customer service for assistance
You agree not to use this website or services to:
- Violate laws, regulations, or rights of Room Essentials® or any third party
- Engage in false or fraudulent transactions
- Infringe the intellectual property or privacy rights of others
- Disseminate harassing, abusive, obscene, or threatening content
- Distribute viruses, malware, or any other destructive technology
- Engage in any unauthorized commercial activities
- Circumvent any site security or access restrictions
Violators may be subject to civil or criminal liability. Room Essentials® reserves the right to deny service to any customer for any reason at our sole discretion.
Registration & Account Security
You may browse room-essentials.com without registration, but an account is required to shop online and access certain features.
To open an account, you must:
- Be at least 18 years old
- Provide valid name, physical address, phone, email, and payment information
- Maintain accurate account information
You are responsible for:
- Safeguarding your password and account access
- All activities under your registration and account
Notify Customer Service immediately about any unauthorized use or suspected breach of your account. Room Essentials® is not liable for damages arising from unauthorized account use.
Order Process & Fulfillment
To purchase products on room-essentials.com:
- Browse and add desired items to your cart
- Proceed to checkout and confirm order details
- Provide valid shipping and payment information
- Review and place your order
By placing an order, you represent that:
- You are legally capable of entering into contracts
- All account and order information is current and accurate
A confirmation email with order details will be sent once an order is placed. Processing and shipping times may vary depending on items ordered, customization, demand, and other factors. We strive to fulfill orders as quickly as possible, but do not guarantee processing times.
Room Essentials® reserves the right to cancel orders for reasons including but not limited to:
- Product unavailability
- Inaccuracy of order details
- Breach of Terms & Conditions
- Suspected fraud or misconduct
If an order cancellation occurs, we will attempt to contact you and provide refund instructions.
Prices & Payment
All prices listed are in U.S. dollars. We make every effort to display accurate pricing, but errors may occur. If we discover a pricing error after processing your order, we will notify you and await your approval before fulfilling or cancelling your purchase.
Room Essentials® accepts major credit and debit cards. We use secure technologies and encryption to protect your payment information. By submitting payment details, you represent that:
- You are authorized to use the payment method provided
- There are sufficient funds or credit available to cover the purchase
Taxes and shipping costs will be added at checkout based on shipment destination. Promotional offers, coupons, and gift cards will be applied if valid.
You are responsible for monitoring all account and payment activity for fraudulent or unauthorized charges. Notify customer service immediately regarding any issues.
Returns & Refunds
If you are unsatisfied with your Room Essentials® purchase for any reason, contact Customer Service to return the product(s) for a full refund within 30 days of delivery. We cannot process returns or refunds for:
- Used, damaged, or altered items
- Special order or customized items
- Items missing original packaging and labels
You are responsible for shipping costs when returning items. We recommend keeping tracking records until refund confirmation. Refund methods will match the original payment. Processing times vary between 5-10 business days once returns arrive.
Disclaimer of Warranties
Products sold through room-essentials.com include a limited manufacturer’s warranty, typically 1 year from time of purchase. Details can be found on product pages or packaging.
Beyond this limited warranty, Room Essentials® makes no representations or warranties regarding products, and disclaims any statutory or implied warranties to the maximum extent permissible by law, including:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties against hidden or latent defects
- Any warranties arising out of course of dealing or usage of trade
Limitations of Liability
To the maximum extent permitted by law, Room Essentials® shall not be liable for:
- Damage arising from use or misuse of products
- Indirect, incidental, consequential, or special damages
- Loss of profits, sales, business, or data
- Damages exceeding the purchase price of the product
- Claims made one year or more after purchase
Some jurisdictions do not allow certain warranty exclusions or damage limitation. In these cases, our limitations and exclusions only apply to the maximum extent permitted in that jurisdiction.
Accuracy of Content
We strive to display products, information, and materials on room-essentials.com as accurately as possible. However, Room Essentials® does not warrant that product specifications, pricing, or other content is error-free. If a product error is discovered, we reserve the right to correct it at any time.
The materials appearing on room-essentials.com could include technical or other mistakes, inaccuracies, or typographical errors. Room Essentials® may make changes to product information, services, and prices at any time without notice.
Intellectual Property
All content and materials on room-essentials.com, including product images, descriptions, pricing, and promotions are property of Room Essentials® and protected by copyright, trademark, and other laws.
You may not modify, copy, distribute, transmit, display, reproduce, publish, license, frame, create derivative works from, or otherwise use such content without express written authorization from Room Essentials®.
Room Essentials® owns trademarks for our name, logo, and other brand elements which may not be used in connection with unofficial or unauthorized goods or services.
Indemnification
By using room-essentials.com or purchasing Room Essentials® products, you agree to defend and indemnify Room Essentials® from any claims, damages, expenses, or costs arising from your use of the website or products in violation of these Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed and interpreted under the laws of the State of Delaware, United States. Any disputes arising from these terms or your use of room-essentials.com shall be resolved in the courts located in Delaware.
By accessing and shopping on room-essentials.com, you consent to the personal jurisdiction and venue of such courts. The UN Convention on Contracts for the International Sale of Goods is expressly excluded.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact:
Customer Service
Room Essentials®
3909 Hood Avenue
San Diego, CA
Email: [email protected]
We are happy to assist with understanding or clarifying any aspect of these terms.
Complete Agreement
These Terms and Conditions represent the complete agreement between you and Room Essentials® governing use of this website and any transactions conducted on room-essentials.com.
By accessing and using room-essentials.com, registering for an account, or making a purchase, you expressly agree to abide by these Terms and Conditions as they may be modified from time to time.
Thank you for shopping at room-essentials.com!
